This policy explains how Havealot collects, uses and protects personal information, in line with the Protection of Personal Information Act (POPIA).
What we collect
When you submit an enquiry or quote request we collect your name, business name, email address, phone number and the details you choose to share about your project. When you browse the site we collect standard analytics data such as pages viewed, approximate location and device type.
Why we collect it
To respond to your enquiry, prepare a quote, deliver work you have commissioned, send invoices, and improve the website. We do not sell your information and we do not share it with third parties except service providers who help us operate (for example hosting and email providers).
How long we keep it
Enquiry records are kept for up to 24 months. Client project and invoicing records are kept for the period required by South African tax law.
Your rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not legally required to retain it. Contact us via the contact page.
Cookies
We use essential cookies to run the site and analytics cookies to understand how it is used. You can block cookies in your browser settings; essential functions may then not work correctly.